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Audits are a vital part of maintaining the quality of care and compliance in a rest home facility. Failing an audit can have serious consequences, including fines, reputational damage, and most importantly, a negative impact on the well-being of residents. In this blog post, we will explore the five most common reasons people fail audits in rest homes and provide practical strategies to reduce or eliminate these pitfalls.

Internal audits are essential for ensuring the smooth and effective operation of any organisation, including rest home facilities. These audits help identify areas for improvement, enhance compliance with regulations, and ultimately, improve the quality of care provided to residents. In this blog post, we will outline five easy steps to help you set up an internal audit process for your rest home facility.

Deterioration in a person’s health can manifest in various ways, and its identification is crucial in providing appropriate care. This educational resource aims to highlight the importance of recognizing signs of deterioration, why it matters, what healthcare professionals need to know, and the tools and actions they can employ to address it effectively.

We are excited to announce the launch of our new library, Policies and Procedures! Our mission is to provide our clients with high-quality educational content that is accessible to all staff working in the aged care industry. VCare Policies and Procedures is designed to be user-friendly, easy to navigate, and accessible to anyone at any time with an internet connection. This allows for a seamless tool that is educational and effective for our clients working in aged care, such as nurses, care workers, and other healthcare professionals, to support them in their professional development journey.

In the ever-evolving industry of healthcare and elderly care, technology has taken center stage in optimising processes and enhancing the overall quality of care provided. One area that has seen significant transformation is billing and administrative tasks within rest homes. Enter the VCare Billing module, a technological solution designed to revolutionise billing processes in rest homes.

In a labor-intensive industry such as aged care, efficiency and accuracy in financial management play a pivotal role in ensuring the smooth operation of a rest home. With VCare Software we have emerged as a game-changer with our innovative financial module designed specifically for rest homes.

Delivering high-quality care is a crucial aspect of running a rest home, with the well-being and satisfaction of your residents depending on the quality of care they receive. To ensure that you provide the best possible care, it’s essential to continuously seek ways to improve your delivery of care. In this blog post, we will discuss the top five ways to enhance the delivery of care to your residents.

Rest home facilities and their staff want to provide the best care for their residents whilst also complying with governance standards. Through VCare’s reporting functionality, this has never been easier. By strengthening aged care governance through reporting, your rest home will experience an increase in transparency, accountability, and continuous improvement, contributing to the overall quality and care given to your residents.

Stress is the adverse reaction people have to excessive pressures or other types of demands placed on them. There’s an important distinction between pressure, which can create a ‘buzz’ and be motivating, and stress, which occurs when this pressure becomes excessive.

Reducing staff turnover is vital in ensuing your residents are receiving quality care and undivided attention. Accomplished through online training, employee recognition, collaborative relationships, and interactive lessons, VCare can support your nursing home in achieving this.

As the aged care sector continues to grow, it is important for aged care providers to have effective reporting practices in place. Reporting not only helps your home to track and monitor your performance but also provides valuable insights that can be used to improve the quality of care provided to your residents. With many…

Within VCare multiple reporting options are available ranging from analysing falls to being able to plan care items and identifying ongoing risk areas. Giving staff the ability to access relevant reports will help them perform to the best of their ability and means more effective and timely mining of relevant information.

The advantages of online learning ensure all staff are receiving up-to-date information, vital in guaranteeing quality care for their residents. VCare helps our clients to achieve this through various courses available in our complimentary Training Academy programme, simplifying the induction process for clinical managers.

This article is taken from the industry report ‘Digital Transformation in Aged Care: 2022 and Beyond’ and was created in partnership with PainChek, the world’s first clinically proven digital pain assessment tool. Using AI, facial recognition and smartphone technology. Download your copy here.

As we shift into a new technological era, aged care is evolving by leaps and bounds. Below, we’re exploring the state of technology in aged care and the key drivers of technological uptake.

4 reasons why VCare are experts in interpreting data The VCare team consists of experts In Nursing Care, Quality in Healthcare, Software Development and Design, System Support, Training and Education, Finance, Marketing and Administration. When you become part of the VCare family, your organisation enjoys access to this expertise. Our team regularly reviews international best…

Wishing you a happy and safe festive season from the team at VCare

Learn about the critical role technology plays in enabling best practice in aged care, and how to select the right integration partners

AI-based monitoring systems have huge potential to complement current care provision, reduce the burden on unpaid caregivers, and improve the quality of care.

AI-based monitoring systems have huge potential to complement current care provision, reduce the burden on unpaid caregivers, and improve the quality of care.

It can be challenging to know whether moving your facilities processes over to an electronic management system is right for your facility.

Browser based applications provide huge benefits to the aged care industry. The easy, 24/7 access for users as well as allowing access to information on any device, gives aged care staff the freedom to work in a way that’s best for them and allows the highest level of care to be provided to your residents. 

The most significant success factor of any new system in any organisation but especially an electronic residential care system is the people. Change management, staff acceptance and staff willingness to adopt a new solution will differentiate between a successful and unsuccessful project.

The most significant success factor of any new system in any organisation but especially an electronic residential care system is the people. Change management, staff acceptance and staff willingness to adopt a new solution will differentiate between a successful and unsuccessful project.

VCare dashboards give you an easy to understand, visualised quick view of your resident data proving valuable insight for your entire facility. By providing real-time access to resident information your staff users can interact and evaluate information, helping them to make smarter, data-driven decisions and gaining insights in seconds.

VCare’s Admin, sales and marketing module gives you more control and visibility of your facility, attracting prospects and managing waitlists. This module ensures all enquiries are managed promptly and effectively.

Recording information regarding a resident from the initial contact and admission to their specific requirements such as independent living, or any other form of care needs to be managed efficiently.

There are many different Aged Care software providers on the market, each with their own strengths and weaknesses. When choosing a software that suits your facilities needs its important to consider where they are based.

Aged Care management frequently deal with a range of challenges when it comes to operating in the residential care industry. Aged Care facilities need to be on the lookout for more efficient ways to manage daily, weekly, monthly and yearly tasks. Delivering the highest quality of care should be the main priority for all aged care providers.

Managing health issues and reducing risk is incredibly important in Aged Care facilities to ensure the wellbeing of your residents is maintained. Despite this need, even the most robust systems can have flaws, with important aspects being overlooked by staff due to stress, human error, lack of accountability and inaccurate records.

Moving from traditional paper-based methods to an Aged Care management system can be a daunting task, one that many thinks is too hard to undertake. But the benefits of moving your system into an aged care specific software platform far outweigh the stresses.

5 reasons why aged care software integration is so important One of the biggest concerns for Aged Care operators in New Zealand is ensuring that any system implemented in their facility has the ability to talk to the other systems so information can be easily shared resulting in more effective processes. There are a lot…

5 reasons to move to a paperless System with VCare Aged Care facilities and Retirement Villages throughout New Zealand are replacing their paper documentation and files with Electronic Management systems such as VCare. From accessing information at any time from any location to reducing costs, there are lots of reasons to go paperless — but many Aged care and…

With more than 3.6 million social media users in New Zealand which make up 75% of the total population, it’s one of the fastest ways to reach your prospective audience and can be an effective marketing tool for your aged care facility. Every facility is different and needs a tailored strategy for how they approach social media

An extensive workload combined with a time poor environment results in aged care management contantly being on the lookout for more efficient ways of managing their facilities.

Due to the dynamic nature of the Aged Care Industry facilities are focusing their efforts on developing more efficient and productive ways to manage their facility. Easy access to accurate data is imperative in delivering the highest quality of care to your residents. We are seeing the use of electronic devices in a range of different industries and aged care is no different.  

Implementing an electronic solution in the aged care sector can transform the way your facility operates, increasing productivity and streamlining internal processes. Software implementation can be a costly and lengthy process, so steps need to be taken to ensure the project is a success.

On-premise or Cloud Hosting: What is the best option for you?   How does your business store their software?   On-premise or cloud hosting, what is the best option for you?  On-premise hosting refers to storing your software on infrastructure that is installed locally, on a company’s own computers and servers. Cloud hosting is the process of hosting your software offsite…

Aged care facilities and their staff want to provide the best care for their residents while also complying with aged care NZ accreditation standards and producing accurate reporting for audits. Traditional methods put stress on staff, increasing the likelihood of errors and reducing the quality of care.

Aged Care and Retirement Village facilities, no matter the size, need to keep innovating to keep up with this dynamic and ever-changing market.

As individuals’ age there is a certain vulnerability that comes along with it. Great nurses understand this vulnerability and are compassionate towards their patients, especially through this transitional period. Nurses understand the physical difficulties their patient are facing, as well as the mental difficulties of no longer being able to fully care for themselves.

Quality of Life is a term that gets thrown around and continuously discussed by all walks of life, individuals of different ages, genders, ethnicities, and income levels. What does Quality of Life really mean? How can you accurately measure Quality of life? How important is Quality of life for over happiness and well-being in your life?

Built specifically for the New Zealand market – we understand your needs
A broad range of different sized organisations use VCare – from single-site owner-operators to large groups
Care and Village functionality that works together to support the continuum of care
Interoperability with InterRAI

Five ways an electronic resident management system can help improve the accuracy and reliability of your information   Aged care staff and management constantly need to be on the lookout for more effective and efficient ways of managing their facilities. Delivering the best level of care should be the top priority for all Aged Care…

Three ways mobile functionality is revolutionising the Aged Care sector and delivery of care to residents   We are now in an age where mobile technology and solutions have become readily available and cost-effective. This is the time to embrace the full range of functionality that mobile technology can offer us. Due to the dynamic…