Why VCare?

Less Administration. Better Visibility. More Time Caring.

VCare brings care, village and operational information together in one platform. Purpose-built for New Zealand aged care and retirement living providers, VCare helps teams consolidate records and reduce administrative workload.

Built for New Zealand Aged Care & Retirement Villages

VCare is designed for New Zealand aged care and retirement living providers, with the needs of care and village teams in view.

  • New Zealand aged care context
  • Residential care and village settings
  • 20+ years supporting New Zealand providers
  • Workflows for staff and managers
  • Support for different service models

Care & Operations in One Platform

Bring care, village and operational information together, connecting every part of your team so nothing gets missed.

  • Care and clinical information
  • Resident and village records
  • Administrative workflows
  • Connected information across teams
  • Reporting and oversight

Adaptable to Your Service

Configure VCare’s settings to fit your existing workflows, use your terminology and create custom templates to record information the way you need to.

  • Workflows that reflect service processes
  • Organisation-specific terminology
  • Adaptable templates and settings
  • Support for care and village services
  • Configuration suited to your requirements

Training & Support For Your Team

The VCare Training Academy gives staff access to learning resources for onboarding and to support ongoing use of VCare.

  • Role-based courses
  • Onboarding pathways for new staff
  • VCare platform training
  • Self-paced learning
  • Resources staff can revisit

Integration & Interoperability

VCare can work alongside specialist systems your organisation uses, connecting information across your technology environment.

  • Accounting & Payroll Systems
  • Quality Management Systems
  • Medication Management Systems
  • Assessment Tools
  • Business Intelligence Tools

Practical Policy & Procedures Resources

Give your teams access to a library of policies and procedures designed to support consistency and compliant service delivery.

  • More than 500 documents
  • Care and resident wellbeing
  • Quality and compliance
  • Health and safety
  • Staff and service operations

What Our Users Are Saying

“VCare ensures that you have accurate records, especially on the village side. It also allows one point of entry, whereas before we had a multitude of different systems.”

Letitia Welsford

General Manager

Elmswood Retirement Village

Explore More of VCare

See how VCare supports other areas of care, operations and oversight across your organisation.

VCare Features

See VCare’s wider functionality and how we can support your organisation.

Security

View VCare’s comprehensive security portal and find out how your information is secured.

Information Management

See how VCare improves information management, document records and supports consistency across your organisation. 

Discover How VCare Can Support Your Organisation

See how VCare can help your team consolidate records, reduce time searching for information and give you more time to focus on delivering the best care possible.