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What is VCare® 

VCare® International is New Zealand’s top Retirement Village and Aged Care Facilities software solution provider. It will help you meet all your care planning, support planning and resident/service user recording requirements practically and in line with best practice.

VCare® is cost-effective, comprehensive and built to meet the demands of the growing retirement village and aged care industry. 

Solutions are available via desktop and mobile applications, allowing staff to access resident information from anywhere. It’s time to reduce the time and physical burden of paper records.

Who Is VCare® for?

VCare® is an extensive care, village and support planning software suitable for rest homes, retirement villages and disability services.

Rest Homes & Residential Care Facilities

VCare® is the intuitive, cost-effective software designed to meet the demands and regulatory requirements of the residential care industry. VCare® helps automate the development and implementation of care planning and effectively manage Resident Records.

Retirement Villages & Independent Living Facilities

VCare’s functionality allows it to adapt to the specific demands of the Retirement Village industry. VCare® will help manage your Village administration, ORA, billing, marketing, sales, care, occupancy and compliance needs efficiently so you can better cater to the needs of your residents and prospects.

Disability & Mental Health Services

VCare® provides a practical support planning solution for disability services that meet regulatory requirements and enhances the quality of support provided to the service user. The system is user-friendly and support plans are completely customisable to your needs.

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VCare® Platforms

VCare® is available via desktop, mobile and browsers. Browser and mobile applications mean users can access VCare from anywhere and at any time enabling better outcomes for your residents.

Mobile Applications

The VCare® Any-ware Application enables carers, nurses and other clinical staff to access resident care plans, assessments, events, notes, observations and resulting triggers from the devices in the palm of their hand.

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Browser Applications

VCare® understands your business needs and works with you to deliver the best outcomes for residents and the business. Browser applications mean users can access VCare® from anywhere at anytime.

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VCare® Desktop

VCare® desktop allows comprehensive details to be recorded, providing a complete picture of both a residents history and their current and future needs.

VCare® Kiosk

VCare® Kiosk gives your care staff the ability to view all care related items quickly and easily. This simple interface is easy to learn and navigate through, meaning that your team can spend time on the things that matter – your residents.

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Sharmila Devaraj
Area Manager, CHT Healthcare Trust

“I would definitely recommend this to other facilities because you are having to hand type the information from InterRAI assessments into the care plan in VCare for example the outcome score and scale, ADLs, shortfalls, the score for cognition, everything. You are having to duplicate it in the care plan whereas now this is passed from the InterRAI assessment and its current, and valid and we are not relying on people to put everything in there. So, its pulling through most of it and then you’ve got 20% to do which is good.” 

Sharmilla Devaraj
CHT Healthcare Trust

“So almost all the interRAI questions have been linked to our care plan in some way. So how it works, is that if you complete an interRAI assessment, we go into the assessments under the resident, we have the interRAI assessment there, we download it and once we do that it automatically creates a care plan for us under the care plan heading in VCare. “

Jo Sime, Presbyterian Support Otago

“In terms of streamlining timing, especially with pre populating assessments, it makes it a lot easier, with the assessments we have prepopulated so when they go to do a report assessment, they only have to change a few bits rather than having to do a whole new assessment every time”

Aaron Wynen
Information Systems Supervisor, Presbyterian Support South Canterbury

“From a management and IT perspective we were keen on the fact that VCare was New Zealand made, with New Zealand staff and was set up for the New Zealand way of doing things. Several of the other systems were from Australia or the UK, so they, therefore, had to adapt to the NZ perspective.”

Letitia Welsford
General Manager

“VCare ensures that you have accurate records, especially on the village side. It also allows one point of entry, whereas before we had a multitude of different systems.”

Lizzie McIvor
General Manager Service for Older People - Presbyterian Support South Canterbury

“I would recommend VCare – very professional and it has incredible reporting functionality for us. I also like the global view as you don’t feel so disjointed. Just the incident reporting alone is going to save me hours of work.”

 

Aged Care Software | Retirement Village Software | VCare Software

Features

  • Care Management
  • Incidents, Complaints and Compliments
  • Admin, Sales and Marketing
  • Finance
  • VCare® Any-ware application
  • Security
  • Audits & Reporting
  • Medication Management

Benefits

  • Saves Time
  • Ongoing Training
  • No Lost Paperwork
  • Accountability
  • 24 Hour Support

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    Blog Posts

    5 Most Common Reasons People Fail Audits And How To Prevent Them In A Rest Home

    Articles

    Audits are a vital part of maintaining the quality of care and compliance in a rest home facility. Failing an audit can have serious consequences, including fines, reputational damage, and most importantly, a negative impact on the well-being of residents. In this blog post, we will explore the five most common reasons people fail audits in rest homes and provide practical strategies to reduce or eliminate these pitfalls.

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    4 Easy Steps To Set Up An Internal Audit For Your Facility

    Articles

    Internal audits are essential for ensuring the smooth and effective operation of any organisation, including rest home facilities. These audits help identify areas for improvement, enhance compliance with regulations, and ultimately, improve the quality of care provided to residents. In this blog post, we will outline five easy steps to help you set up an internal audit process for your rest home facility.

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    VCare Policies and Procedures

    Articles

    We are excited to announce the launch of our new library, Policies and Procedures! Our mission is to provide our clients with high-quality educational content that is accessible to all staff working in the aged care industry. VCare Policies and Procedures is designed to be user-friendly, easy to navigate, and accessible to anyone at any time with an internet connection. This allows for a seamless tool that is educational and effective for our clients working in aged care, such as nurses, care workers, and other healthcare professionals, to support them in their professional development journey.

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    4 Benefits You Will Gain From Removing Manual Billing Processes And Replacing Them With The VCare Billing Module

    Articles

    In the ever-evolving industry of healthcare and elderly care, technology has taken center stage in optimising processes and enhancing the overall quality of care provided. One area that has seen significant transformation is billing and administrative tasks within rest homes. Enter the VCare Billing module, a technological solution designed to revolutionise billing processes in rest homes.

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