The QIP app for aged care in VCare centralises quality improvement projects, meetings, and corrective actions in one platform, helping your team achieve better results with less admin.
Navigating the Continuum of Care: Why Integrated Software is Key A resident moves from an independent villa to a serviced apartment. Their needs change, new services are added, and family want updates — but your team is juggling multiple systems, re-entering data, and chasing details. Sound familiar? Retirement villages are no longer just about providing…
Transforming Retirement Village Management Through Data-Driven Decisions What if you could predict occupancy trends, streamline your sales pipeline, and understand resident needs—before they even arise? In today’s dynamic retirement living sector, village operators are facing growing complexity and rising expectations from residents, families, and regulators. As villages evolve, so must the systems behind them. Success…
How the VCare Training Academy and Policies & Procedures Work Together to Support Best Practice Care Empowering aged care and retirement village providers with integrated tools for compliance, education, and exceptional care. Meeting compliance requirements and delivering high-quality care go hand in hand — but managing both can feel overwhelming without the right systems in…
Why Digital Transformation matters for Retirement Villages The retirement village sector in New Zealand is experiencing unprecedented growth and change. Driven by demographic shifts, rising resident expectations, and increasingly complex operational and compliance requirements, retirement villages are facing new challenges — and new opportunities. For operators looking to stay ahead, digital transformation is no longer…
VCare’s Finance and Billing module offers a comprehensive solution designed to streamline financial processes, ultimately saving your facility both time and money. Here are five key ways this module can benefit your nursing home.
VCare: Proud Sponsors and Exhibitors at the RVA Conference 2025 We’re excited to announce that VCare will be attending the Retirement Village Association (RVA) Conference 2025 as both proud sponsors and exhibitors. Held from 16–18 June at The Star, Gold Coast, this premier industry event brings together leaders, innovators, and professionals from across the retirement…
How VCare is Supporting Lifelong Care at Changing Lives NZ Since 1996, Changing Lives NZ has been more than just a care provider—they’ve been a family. Operating as a whānau unit, the people they support are treated as an extension of their own families, with many residents staying for life. This deep, long-term commitment to…
Across the aged care industry, changes in regulation, competitive landscape, and care needs are amongst many factors driving significant and ongoing digital transformation. This pace of change has caused many providers to assess whether their technology is meeting their needs and whether it will meet their needs in the future.
VCare at the 2024 NZACA Conference The 2024 NZACA Conference, held from the 21st to the 23rd of October at the Viaduct Events Centre in Auckland, brought together leaders from across the aged care sector to discuss innovation, leadership, and the future of care. VCare was proud to exhibit and sponsor this important event, engaging…
Join VCare as Proud Sponsors and Exhibitors at the NZACA Conference 2024 We’re excited to announce that VCare will be exhibiting and sponsoring the 2024 NZACA Conference, which takes place from 21-23 October at the Viaduct Events Centre in Auckland. This annual conference brings together leaders and professionals from across the aged care sector to…
Five Essential Tips for Navigating Aged Residential Care Audits in New Zealand Instilling a workplace culture where the mindset is, “Consider every day as if it were an audit day,” fosters continuous readiness. Preparing for an audit in aged residential care can be challenging. In New Zealand, these audits are essential for certification and maintaining…
In long-term aged care, the concept of intentional rounding is a cornerstone practice that upholds the dignity and well-being of residents. At its core lies the PEEP method – focusing on Pain, Environment, Elimination, and Position – a structured approach that ensures residents receive the attention and support they desire.
Ensuring residents receive nutritious meals tailored to their preferences and dietary needs is vital in any care environment. At VCare, we understand the complexities involved in managing meal services, from planning menus to ensuring compliance with dietary requirements. That’s why we’re excited to introduce the VCare Meals Module, designed to enhance your meal management processes with innovative features. Let’s explore the top three functions that make this module a game-changer for your facility.
Join VCare at the RVA Conference 2024: Proud Sponsors and Exhibitors We’re thrilled to announce that VCare International will be a prominent participant at the RVA Conference 2024, taking place next week at the Tākina Wellington Convention and Exhibition Centre. As an integral part of this event, VCare® is not only attending but also proudly…
In today’s fast-paced aged care industry, it is crucial for companies to maintain the highest standard of transparency and compliance. Internal auditing plays a vital role in achieving this, and VCare’s new internal auditing app is here to streamline and enhance the entire auditing process. In this blog, we will explore five key benefits of this cutting-edge internal auditing app by VCare
Medtech Global, supplier of practice management systems (PMS) to more than 80 percent of Kiwi general practices, has worked with New Zealand’s leading aged care software provider, VCare, to allow information to seamlessly flow from primary to aged care.
A new integration between the largest providers of primary care and aged care software in New Zealand is releasing clinical time to care for the country’s growing elderly population
In today’s fast-paced aged care sector, efficient administration is key to ensuring the highest quality of service and care. VCare has taken a significant step in this direction with its new admin app, designed to simplify and streamline administration tasks. This blog will delve into the four core features of the app that make it an indispensable asset for care administrators.
Audits are a vital part of maintaining the quality of care and compliance in a rest home facility. In this blog post, we will explore the five most common reasons people fail audits in rest homes and provide practical strategies to reduce or eliminate these pitfalls.
Internal audits are essential for ensuring the smooth and effective operation of any organisation, including rest home facilities. These audits help identify areas for improvement, enhance compliance with regulations, and ultimately, improve the quality of care provided to residents. In this blog post, we will outline four easy steps to help you set up an internal audit process,
Deterioration in a person’s health can manifest in various ways, and its identification is crucial in providing appropriate care. This educational resource aims to highlight the importance of recognizing signs of deterioration, why it matters, what healthcare professionals need to know, and the tools and actions they can employ to address it effectively.
We are excited to announce the launch of our new library, Policies and Procedures! Our mission is to provide our clients with high-quality educational content that is accessible to all staff working in the aged care industry. VCare Policies and Procedures is designed to be user-friendly, easy to navigate, and accessible to anyone at any time with an internet connection. This allows for a seamless tool that is educational and effective for our clients working in aged care, such as nurses, care workers, and other healthcare professionals, to support them in their professional development journey.
In the ever-evolving industry of healthcare and elderly care, technology has taken center stage in optimising processes and enhancing the overall quality of care provided. One area that has seen significant transformation is billing and administrative tasks within rest homes. Enter the VCare Billing module, a technological solution designed to revolutionise billing processes in rest homes.
In a labor-intensive industry such as aged care, efficiency and accuracy in financial management play a pivotal role in ensuring the smooth operation of a rest home. With VCare Software we have emerged as a game-changer with our innovative financial module designed specifically for rest homes.
The NZACA Conference 2023 will be held at Tākina Wellington Convention and Exhibition Centre from the 16th-18th of August. VCare are proud to be sponsoring and exhibiting at this event and our team will be on the stand ready to answer all of your burning questions. Come and visit stand 23 to find out more about VCare and how we can help your facility.
The RVA Conference 2023 will be held at the Sofitel Fiji, Denarau from the 6th-9th of August. VCare are proud to be sponsoring and exhibiting at this event and our team will be on the stand ready to answer all of your burning questions. Come and visit stand ?? to find out more about VCare and how we can help your facility.
Delivering high-quality care is a crucial aspect of running a rest home, with the well-being and satisfaction of your residents depending on the quality of care they receive. To ensure that you provide the best possible care, it’s essential to continuously seek ways to improve your delivery of care. In this blog post, we will discuss the top five ways to enhance the delivery of care to your residents.
Rest home facilities and their staff want to provide the best care for their residents whilst also complying with governance standards. Through VCare’s reporting functionality, this has never been easier. By strengthening aged care governance through reporting, your rest home will experience an increase in transparency, accountability, and continuous improvement, contributing to the overall quality and care given to your residents.
Reducing staff turnover is vital in ensuing your residents are receiving quality care and undivided attention. Accomplished through online training, employee recognition, collaborative relationships, and interactive lessons, VCare can support your nursing home in achieving this.
As the aged care sector continues to grow, it is important for aged care providers to have effective reporting practices in place. Reporting not only helps your home to track and monitor your performance but also provides valuable insights that can be used to improve the quality of care provided to your residents. With many…
Within VCare multiple reporting options are available ranging from analysing falls to being able to plan care items and identifying ongoing risk areas. Giving staff the ability to access relevant reports will help them perform to the best of their ability and means more effective and timely mining of relevant information.
Reducing staff turnover is vital in ensuing your residents are receiving quality care and undivided attention. Accomplished through online training, employee recognition, collaborative relationships, and interactive lessons, VCare can support your nursing home in achieving this.
The advantages of online learning ensure all staff are receiving up-to-date information, vital in guaranteeing quality care for their residents. VCare helps our clients to achieve this through various courses available in our complimentary Training Academy programme, simplifying the induction process for clinical managers.
This article is taken from the industry report ‘Digital Transformation in Aged Care: 2022 and Beyond’ and was created in partnership with PainChek, the world’s first clinically proven digital pain assessment tool. Using AI, facial recognition and smartphone technology. Download your copy here.
As we shift into a new technological era, aged care is evolving by leaps and bounds. Below, we’re exploring the state of technology in aged care and the key drivers of technological uptake.
Aligning your software with InterRAI, such as the interoperability between VCare and InterRAI, means your staff can complete the assessments in InterRAI and immediately pull that information through to their Care plans in VCare.
4 reasons why VCare are experts in interpreting data The VCare team consists of experts In Nursing Care, Quality in Healthcare, Software Development and Design, System Support, Training and Education, Finance, Marketing and Administration. When you become part of the VCare family, your organisation enjoys access to this expertise. Our team regularly reviews international best…
The NZACA/RVA Joint Summit will be held at the new Te Pae Convention Centre in Christchurch from 22-25 August. This summit will be the largest event to be hosted by Te Pae this year, bringing together up to 700 delegates and 148 trade exhibitions.
VCare are proud to be sponsoring and exhibiting at the NZACA/RVA summit, and the VCare team will be on the stand ready to answer all of your burning questions. Come and visit stand 71 to find out more about VCare and how we can help your facility.
Wishing you a happy and safe festive season from the team at VCare
Learn about the critical role technology plays in enabling best practice in aged care, and how to select the right integration partners
All rest homes and aged residential care facilities in New Zealand are certified and audited to ensure they provide safe, appropriate care for their resident.
AI-based monitoring systems have huge potential to complement current care provision, reduce the burden on unpaid caregivers, and improve the quality of care.
AI-based monitoring systems have huge potential to complement current care provision, reduce the burden on unpaid caregivers, and improve the quality of care.
It can be challenging to know whether moving your facilities processes over to an electronic management system is right for your facility.
Delegation can help the teamwork consistently and effectively, its essential to know who’s on your team, their strengths and weaknesses, and what each is qualified to do.
When we are caring for residents, it is a team activity. Teams that work well together and communicate effectively perform better and provide safer care. Our residents have increasingly complex needs.
Do you want to learn tips from one of the best in the industry? Register for our upcoming webinar series with Auditor and RN Liz Lear
We know from feedback that what makes nursing staff stressed and upset about their work patterns is having to finish late, but often it is because they want to give a good handover and ensure they get it right.
Browser based applications provide huge benefits to the aged care industry. The easy, 24/7 access for users as well as allowing access to information on any device, gives aged care staff the freedom to work in a way that’s best for them and allows the highest level of care to be provided to your residents.
The most significant success factor of any new system in any organisation but especially an electronic residential care system is the people. Change management, staff acceptance and staff willingness to adopt a new solution will differentiate between a successful and unsuccessful project.
Sharing bad news or difficult information with residents and their families can be conversations that nurses find challenging at times.
So why is it that we feel uncomfortable about having these conversations?
Nurses and health professionals report:
Conversations with Liz Improving the wellbeing of residents and staff in your Aged Care Facility Improving the wellbeing of older people living in our aged care facilities, as well as the wellbeing of the staff who care for them, is a major part of ensuring we have happy residents, happy staff and happy families. Māori…
The most significant success factor of any new system in any organisation but especially an electronic residential care system is the people. Change management, staff acceptance and staff willingness to adopt a new solution will differentiate between a successful and unsuccessful project.
Thanks for visiting VCare at the RVA conference 2021 VCare is New Zealand’s specialist software system designed specifically for the New Zealand Aged Care Industry. It was another fantastic year at the RVA conference and it was great to see some of our clients as well as some new faces at the stand. VCare was a…
VCare is sponsoring and exhibiting at the RVA conference next week VCare is proud to be sponsoring and exhibiting at the RVA conference next week in Auckland at the Cordis Hotel, 24th-26th May. Come and visit stand 35 to find out more about VCare and how we can help your facility. VCare is proud to be a…
VCare dashboards give you an easy to understand, visualised quick view of your resident data proving valuable insight for your entire facility. By providing real-time access to resident information your staff users can interact and evaluate information, helping them to make smarter, data-driven decisions and gaining insights in seconds.
VCare’s Admin, sales and marketing module gives you more control and visibility of your facility, attracting prospects and managing waitlists. This module ensures all enquiries are managed promptly and effectively.
Recording information regarding a resident from the initial contact and admission to their specific requirements such as independent living, or any other form of care needs to be managed efficiently.
There are many different Aged Care software providers on the market, each with their own strengths and weaknesses. When choosing a software that suits your facilities needs its important to consider where they are based.
Aged Care management frequently deal with a range of challenges when it comes to operating in the residential care industry. Aged Care facilities need to be on the lookout for more efficient ways to manage daily, weekly, monthly and yearly tasks. Delivering the highest quality of care should be the main priority for all aged care providers.
VCare is sponsoring a range of Retirement Village Association (RVA) Regional forums around New Zealand. As usual, this year we will be attending and sponsoring the RVA and NZACA conferences in Auckland this year. Make sure you come down and visit us if you are attending these throughout the year.
Managing health issues and reducing risk is incredibly important in Aged Care facilities to ensure the wellbeing of your residents is maintained. Despite this need, even the most robust systems can have flaws, with important aspects being overlooked by staff due to stress, human error, lack of accountability and inaccurate records.
Moving from traditional paper-based methods to an Aged Care management system can be a daunting task, one that many thinks is too hard to undertake. But the benefits of moving your system into an aged care specific software platform far outweigh the stresses.
5 reasons why aged care software integration is so important One of the biggest concerns for Aged Care operators in New Zealand is ensuring that any system implemented in their facility has the ability to talk to the other systems so information can be easily shared resulting in more effective processes. There are a lot…
Wishing you a happy and safe festive season from the team at VCare The VCare team would like to wish you a happy festive season and our best wishes for 2021. It has been a crazy year packed full of challenges but we have still thoroughly enjoyed working with our existing VCare customers and wonderful to see…
5 reasons to move to a paperless System with VCare Aged Care facilities and Retirement Villages throughout New Zealand are replacing their paper documentation and files with Electronic Management systems such as VCare. From accessing information at any time from any location to reducing costs, there are lots of reasons to go paperless — but many Aged care and…
The NZACA conference theme is Aged Care in a Pandemic World with a focus on COVID-19. The conference is being held on the 17-18th of November at TSB Arena in Wellington. VCare is proud to be sponsoring the keynote speaker Michael Baker and legendary service to the Aged Residential care sector award.
With more than 3.6 million social media users in New Zealand which make up 75% of the total population, it’s one of the fastest ways to reach your prospective audience and can be an effective marketing tool for your aged care facility. Every facility is different and needs a tailored strategy for how they approach social media
As the year has progressed, VCare, like many other businesses, have encountered a range of challenges, including adapting to a new way of working within a new normal. We are very aware that Covid-19 has placed additional demands on everyone in the aged care sector.
Due to the COVID-19 outbreak, significant events for the industry were postponed until later in the year.
An extensive workload combined with a time poor environment results in aged care management contantly being on the lookout for more efficient ways of managing their facilities.
Due to the dynamic nature of the Aged Care Industry facilities are focusing their efforts on developing more efficient and productive ways to manage their facility. Easy access to accurate data is imperative in delivering the highest quality of care to your residents. We are seeing the use of electronic devices in a range of different industries and aged care is no different.
Implementing an electronic solution in the aged care sector can transform the way your facility operates, increasing productivity and streamlining internal processes. Software implementation can be a costly and lengthy process, so steps need to be taken to ensure the project is a success.
On-premise or Cloud Hosting: What is the best option for you? How does your business store their software? On-premise or cloud hosting, what is the best option for you? On-premise hosting refers to storing your software on infrastructure that is installed locally, on a company’s own computers and servers. Cloud hosting is the process of hosting your software offsite…
5 ways VCare can help manage your residents’ journey A significant priority for aged care and retirement facilities to consider when selecting an electronic system is having the ability to manage all resident information. VCare records all information regarding a resident from the initial contact and admission of a resident to their specific requirements such…
Aged care facilities and their staff want to provide the best care for their residents while also complying with aged care NZ accreditation standards and producing accurate reporting for audits. Traditional methods put stress on staff, increasing the likelihood of errors and reducing the quality of care.
Aged Care and Retirement Village facilities, no matter the size, need to keep innovating to keep up with this dynamic and ever-changing market.
The VCare team would like to wish you a happy festive season and our best wishes for 2020. It’s been great working with our existing VCare customers and wonderful to see so many new clients joining the VCare team.
As individuals’ age there is a certain vulnerability that comes along with it. Great nurses understand this vulnerability and are compassionate towards their patients, especially through this transitional period. Nurses understand the physical difficulties their patient are facing, as well as the mental difficulties of no longer being able to fully care for themselves.
Quality of Life is a term that gets thrown around and continuously discussed by all walks of life, individuals of different ages, genders, ethnicities, and income levels. What does Quality of Life really mean? How can you accurately measure Quality of life? How important is Quality of life for over happiness and well-being in your life?
Built specifically for the New Zealand market – we understand your needs
A broad range of different sized organisations use VCare – from single-site owner-operators to large groups
Care and Village functionality that works together to support the continuum of care
Interoperability with InterRAI
Thanks for visiting VCare at the NZACA conference 2019 VCare is New Zealand’s specialist software system designed specifically for the New Zealand Aged Care Industry. VCare was proud to sponsor the Keynote Speaker, Tadgh Daly and the VCare Legendary Service to the Aged Care Sector award at the New Zealand Aged Care Association (NZACA)…
VCare is sponsoring and exhibiting at the NZACA conference next week VCare is proud to be sponsoring and exhibiting at the NZACA conference next week in Wellington at TSB Arena on the 21-24th of October. Come and visit stand 65 to find out more about VCare and how we can help your facility. Award sponsorship – VCare…
Five ways an electronic resident management system can help improve the accuracy and reliability of your information Aged care staff and management constantly need to be on the lookout for more effective and efficient ways of managing their facilities. Delivering the best level of care should be the top priority for all Aged Care…
Three ways mobile functionality is revolutionising the Aged Care sector and delivery of care to residents We are now in an age where mobile technology and solutions have become readily available and cost-effective. This is the time to embrace the full range of functionality that mobile technology can offer us. Due to the dynamic…
VCare is sponsoring the upcoming NZACA conference VCare is sponsoring the upcoming NZACA conference -VCare is proud to be sponsoring the keynote speaker and legendary service to the Aged Residential care sector award at NZACA Conference in Wellington on the 21-24th of October. VCare will also be exhibiting at the NZACA conference, and Chris and…
Interoperability with InterRAI – the facts VCare International is proud to be New Zealand’s leading Aged Care and Retirement Village software package. VCare was specifically designed for the New Zealand market so we understand your perspective and have experts to help streamline your business operations and align with best practice. Did you know it was…
Reporting in the Aged Care Sector One of the biggest issues with a paper-based system in the aged care sector is the size of resident’s files, and how difficult and time-consuming it is to quickly find relevant information. Care items being missed or follow-ups not being completed due to human error or lack of prompts is another…
RVA Conference 2019 Thanks from VCare VCare is New Zealand’s specialist software system designed specifically for the New Zealand Retirement Village Industry. VCare was proud to be a silver sponsor and exhibit at the New Zealand’s Retirement Villages Association (RVA) conference VCare International is New Zealand’s leading Retirement Village and Aged Care Facilities software solution…
VCare International is New Zealand’s top Retirement Village and Aged Care software solution. It will help meet all your care planning, support planning and resident/service user recording requirements practically and in line with best practice. VCare is cost-effective, comprehensive and built to meet the demands of the growing retirement village market. VCare is the top management…