VCare Functionality:

VCare is an electronic way of meeting all of your care and support planning requirements practically, efficiently and in line with best practice and regulatory requirements.

The system stores all resident/service user files centrally, accessible via a desktop or mobile app. This allows for a reduction in time-consuming record keeping activities, providing your staff with more time to do what they do best, care for their residents.

VCare Platforms

VCare is available on desktop, browser and specialised touch screen interfaces. This connects frontline teams with backend staff with seamless information flow and real-time data updates.

VCare platforms include:

VCare Browser Applications

The VCare Browser Applications give staff access to real-time data in VCare from any device.

VCare Desktop

Our Desktop App is rich in functionality, giving back-end staff access to a range of detailed information.

VCare Kiosk

VCare Kiosk provides staff with a simple, interactive version of VCare created for specialised touch screen interfaces.

Care Management

VCare specialises in managing care operations and streamlining daily workflows for care teams. Our platform supports every aspect of care delivery, enabling teams to efficiently complete all care-related activities within a single system.

  • Assessments & Measurements
  • Charts
  • Care Plans
  • Events
  • Progress Notes
  • Admissions
  • Checklists
  • Occupancy
  • And much more

Village Management

VCare is a comprehensive retirement village management platform designed to simplify operations and support thriving village communities. The platform consolidates resident management, communications, compliance, and reporting into a single solution.

  • ORA
  • Occupancy
  • Sales
  • Village fees
  • Management fees
  • Correspondence
  • Prospect Management
  • Reporting
  • And much more

Admin, Sales and Marketing

The Admin, Sales & Marketing module gives you more visibility, control and management of your facility.

  • Prospect management
  • Waiting lists
  • Holds
  • Documents
  • Accounts Integration

Day Care Management

Day Care Management functionality records day care services for all or part of a day. VCare Day Care functionality includes:

  • Recording details of attendees and prospective attendees
  • Managing occupancy rates, capacity and transport
  • Planning and recording of session attendance

Finance and Billing

Reduce the time needed for invoicing and improve accounts management and billing accuracy. Functionality includes:

  • Invoicing
  • Funding
  • Batch lists
  • Comfort Accounts
  • And Much More

Audits & Reporting

VCare has comprehensive reporting features and internal audit capabilities. Functionality includes:

  • Comprehensive reporting and analytics
  • Configurable audit templates
  • Corrective action tracking
  • Compliance and governance oversight

Quality Improvements

Create and track quality improvement projects across your facility, assign corrective actions and tasks, and keep all related records in one place.

  • Quality improvement projects
  • Corrective action management
  • Progress tracking
  • Event and incident reviews
  • Improvement reporting

Security

VCare protects sensitive data with ISO 27001-certified security, robust access controls, and secure infrastructure.

  • MFA & single sign-on functionality 
  • Auto log off
  • Function and role based security model
  • Password control
  • Activity logging