Rest home management frequently deal with a range of challenges when it comes to operating in the residential care industry. Rest homes need to be on the lookout for more efficient ways to manage tasks. Delivering the highest quality of care should be the main priority for all aged care providers. By continuously developing and improving internal processes, your facility can offer a world-class level of care to all residents.
Electronic care management systems such as VCare have a single point of data entry, which results in information always being up to date and readily available in seconds.
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What do our clients say?
“From a management and IT perspective we were keen on the fact that VCare was New Zealand made, with New Zealand staff and was set up for the New Zealand way of doing things. Several of the other systems were from Australia or the UK, so they, therefore, had to adapt to the NZ perspective.”
“We now have all of the information about a particular person in one place. We can go in and see everything when the person contacts Vivien (Residential Liason Manager) right through to discharge summaries from the hospital.”
“I would recommend VCare to other facilities. Technology is the future and I find the VCare team very approachable and easy to talk to, which is incredibly important when choosing a software package.”
“All the information that our staff need is right in front of them. I especially like how clinical, residential and billing features talk to each other within VCare. For example, if a resident has a fall and they get admitted to a public hospital, accounts will get a bill for the ambulance, and you can link it to the incident report.”
“I love the flexibility in VCare to customise things. I also like the clinically sound structures that are in place. Sometimes people try to develop software for healthcare but the functionality is not relevant because you can’t customise records to suit how different organisations do business, but with VCare you can.”