VCare brings resident information, property management, occupancy, billing and everyday administration together in one connected platform. Our retirement village management software helps teams maintain accurate records, simplify everyday processes and gain greater visibility across village operations.
From prospective residents and wait lists through to ongoing resident management and billing, VCare provides one place to manage the information behind your village.
Gain Greater Visibility Across Your Village
Everything You Need to Manage Your Village
Resident Management
- Resident Profiles
- Contact Details
- Related People
- Resident History
Property & Unit Management
- Property Records
- Unit Details
- Resident Allocations
- Occupancy Statistics
Occupancy & Admissions
- Admissions
- Resident Absences
- Occupancy Management
- Waiting Lists
Billing & Financial
- Resident Billing
- Village & Service Fees
- DMF Management
- Invoicing Functions
Prospects & Administration
- Prospect Records
- Enquiries & Correspondence
- Tasks & Follow-ups
- Centralised Information
Reporting & Oversight
- Occupancy Reporting
- Operational Reports
- Trends & Indicators
- Detailed Dashboards
Resident & Village Information All Together
Keep resident details, property information, contacts, documents and important records together in one place, giving your team quick access to the information they need across everyday village operations.
- Resident Profiles
- Property & Unit Details
- Related People & Contacts
- Occupancy Information
- Documents & Records
- Resident History
Manage the Details Behind Village Life
From a prospective resident’s first enquiry through to contracts and ongoing charges, VCare helps your team manage the administrative details that support village operations.
Prospect & Enquiry Management
Track enquiries, contacts and correspondence, keeping prospect history linked to the resident when they move in.
Occupation Right Agreements
Record agreement details, key dates and conditions, with visibility over contract status and occupancy.
Village Fees & Services
Manage recurring village fees and charges for additional services, individually or as tailored packages.
Deferred Management Fees
Record contract-specific fee terms, track accrued fees and update totals when residents depart.
Explore More of VCare
See how VCare supports other areas of care, operations and oversight across your organisation.
Finance & Billing
Keep finance and billing consistent with VCare’s rich invoicing, funding and service charging templating functionality.
Admin & Sales
Track sales activity, prospects, occupancy and waiting lists easily and consistently.
Information Management
See how VCare improves information management, document records and supports consistency across your organisation.