New Zealand’s leading Retirement Village Management Solution exhibiting at the Retirement Villages Association (RVA) conference on stand 8

New Zealand’s leading Retirement Village Management Solution exhibiting at the Retirement Villages Association (RVA) conference on stand 8

Built to meet the specific demands of New Zealand’s growing retirement village market, VCare is a cost effective and comprehensive package. Easy to use, reliable, comprehensive and efficient.

Manage administration, marketing, prospects, unit contracts, billing, care, compliance needs and much more.

RVA Conference 2017 | VCare International

Chris and Richard had an exceptional time at the Retirement Villages Association (RVA) conference at the Sheraton on the Park, Sydney on Stand 8. It was great having the opportunity to catch up and hear what is happening in your businesses. 

It was also great to see so many familiar faces and meet some new ones too. Every year Chris and Richard enjoy catching up with you all, and this year was no exception.

A major highlight for Chris and Richard was showcasing the brand new and exciting VCare Sales application for mobile devices – VCare Any-ware. No more backwards and forwards to your desk. Managing Prospects, Activities, Hold, Waitlists and much more from anywhere.

RVA Conference 2017 | VCare International

Are you:

  • Finding billing, managing prospects and other administrative tasks difficult to achieve and time-consuming?

Have you:

  • Ever thought about different ways in which your facility could improve efficiency and accuracy in everyday processes?

Find out for yourself why VCare is New Zealand’s market leader how VCare can help your Retirement Village. Contact us for a free demo today to see how VCare can help your facility!

 

Five ways an Electronic Resident Management System can help your facility

Five ways an Electronic Resident Management System can help your facility

Aged care staff and management constantly need to be on the lookout for more effective and efficient ways of managing their facilities. Delivering the best level of care should be the top priority for all Aged Care providers. By continuously developing and improving internal processes, your facility can offer a world-class level of care to all residents.

If you’re thinking to yourself  “How can we improve accuracy and efficiency in everyday processes?” Through continuously developing and improving internal processes, your staff can spend time on the things that matter, your residents.

Here are the top five ways an electronic resident management system can help improve the efficiency and effectiveness of managing your aged care facility:

  • Improved accuracy
  • Increased productivity
  • Eliminating double entry
  • Access information from anywhere
  • All information is in one place

Electronic Resident Management System | VCare International

  • Improved accuracy

Having accurate information is vital when caring for others and their individual needs. The fundamental challenge with a paper-based system is that there are multiple different data entry points. This results in records being incomplete, or information not being stored in the correct place,  it can be very frustrating and time-consuming for users to manage.

Electronic care management systems such as VCare have a single point of data entry; this eliminates the frustrations from users regarding incomplete and inaccurate records.

For example; If a user adds a measurement to a resident record, you can access the resident’s record from multiple places within VCare, for instance; the resident’s list or measurements list. The resident record will be identical no matter where you access it,  improving the accuracy and reliability of information.

  • Increased Productivity

Implementing an electronic care management system reduces manual data entry, giving your staff more time on tasks that add value to your facility such as caring for your residents.

When you enter a record into an electronic care management system such as VCare, you only have to enter that particular data once. Everyone with appropriate security rights can view it and take action if needed.

For example, If you take Mr Brown’s weight, and since his last measurement, he has lost a significant amount of weight (it is outside the defined levels) then a trigger will be raised.  This trigger may result in a checklist and follow up actions including reviews such as a nutritional assessment.

Electronic Resident Management System | VCare International

  • Eliminate Double Entry

The major issue with a paper-based system is the duplication of data through double-entry. There are many possible places to enter data with a paper-based system, ranging spreadsheets, word documents, emails and much more.

When aged care providers make the decision to shift to an electronic care management system, there is only one single point of data entry.

For example, within VCare there are multiple areas where data can be entered. Once data has been entered it is available throughout the system.

  •  Access information from Anywhere

The biggest limitation of a paper-based system is that it is in only one place at a time. A lot of aged care facilities provide care to residents in different locations.

By making the shift to an electronic care management system such as VCare, users can access information from anywhere, at any time.

For example, if you are not comfortable with a particular measurement, you can get staff to do follow up recording on site, check the recordings from anywhere on VCare Any-ware (Mobile Application), and take immediate action if required.

Electronic Resident Management System | VCare International

  •  All information is in one place

One of the main frustrations with a paper-based system is the inconsistency between information and where it is being stored.

Through implementing an electronic care system, staff now have access to all information relevant to a resident ( if they have the correct security rights to access it).

For example, when auditing or inspecting records, all information related to a resident is linked to that record. Providing the security and reassurance that all resident information is available when and wherever needed.

Contact VCare on 03-903-1253 to discuss how we can help you…..

  • Improved accuracy
  • Increased productivity
  • Eliminating double entry
  • Access information from anywhere
  • All information is in one place

 

 

 

 

 

 

 

 

Resident-Staff-Family Relationships Conference  – VCare Complete

Resident-Staff-Family Relationships Conference – VCare Complete

Thanks From VCare Complete

VCare  Complete and HCI had a great time at the Resident – Staff – Family Relationships Hosted by St Luke’s, Radisson Blu Hotel, Little Island, Cork.

It was great to see so many familiar faces as well as meet some new ones.

Eoin Cosgrove enjoyed showcasing our Observation Application – VCare Any-ware. VCare Any-ware enables carers, nurses and other clinical staff to access resident care plans, notes, and observations and resulting triggers from the devices in the palm of their hand.VCare Any-ware.

Resident-Family –Relationships conference | VCare Complete

Links with medication systems | VCare Complete

Wouldn’t it make management of your facility easier if all of your software got along?

Did you know that VCare Complete can link with your medication management systems?

 

Upon admission to your facility, the resident’s details are passed to the medication management system, reducing the need for double data entry.

The resident’s Kardex can be viewed also in VCare Complete. VCare Complete sources the Kardex at the time the user requests to view the information, ensuring the information is up to date and there is a single source of truth. 

“VCare Complete is an excellent system, it has saved us time and money. It allows us immediate access to required information. The prompts to the interventions required for each resident, the automatic scheduling of residents reviews, care plan reviews, and medication reviews mean that we are always on top of providing the best care for our residents.”

Tom Cummins, Cherrygrove Nursing HomeResident-Staff-Family Relationships Conference | VCare Complete by HCI

 

Click here to find out more about VCare Complete

Click here to find out more about Health Care Informed (HCI)

Click here to find out more about VCare’s links with Medication management systems

Click here to request a free demo of the VCare Complete solution.

 

 

Top Marketing Strategies for Retirement Villages and Aged Care Facilities

Top Marketing Strategies for Retirement Villages and Aged Care Facilities

New Zealand’s population is aging and because of this rest homes are becoming more popular and more of a necessity. Even though there’s huge demand for rest home care, at the same time the market is becoming hugely competitive with new aged care facilities being built all the time.

We share our top tips with you on making the most of your marketing spend.

Top Marketing Strategies for Aged Care | VCare Intermational

Communication

It’s very important to make sure that as an aged care provider, you have the processes in place to manage the whole decision-making process and the communication that goes along with it. This starts when someone/ their family first contacts you. At this point, they become a prospect and you’ll want to follow up with some communication such as a direct mail or flyer inviting them to come along to an open day or come in to explore the facilities. You need to continually nurture this relationship and build trust. The communication doesn’t end when they become a resident, it needs to continue, throughout the whole time the resident is in your care.

 

Online presence

Now more than ever, your rest home needs a strong online presence. Almost everybody is online and connected these days – you’ll find a good number of your residents use the internet regularly and will be looking online to see what your rest home offers, in comparison to the competition.

Make sure your website has relevant, up-to-date content, that is reviewed regularly. It needs to be obvious on your website what care levels are available, when a user first visits your website. It needs to be mobile friendly so that no matter what type of computer/device your prospect is using they will be able to easily find the information on your website applicable to them.

Finally, you’ll want to make sure that your website is optimised so that your prospects will be able to find your website when searching online for aged-care facilities in the city and surrounding area.Top Marketing Strategies for Aged Care | VCare International

Personnel

To strengthen your marketing efforts you need to have a strong sales person who has good knowledge about the rest home and the individual needs of the prospective resident and their family. They will become your brand ambassador will help you market your rest home as the preferred option.

Find out more about marketing solutions offered by VCare.

 

Falls Prevention Conference – VCare Complete

Falls Prevention Conference – VCare Complete

VCare Complete and Health Care Informed (HCI)

VCare International (VCare) are the leading company providing world class software solutions to the residential care and retirement village industry. Health Care Informed (HCI) are the primary distributor of VCare throughout Ireland. For years HCI has been working with nursing homes in Ireland to improve the care they provide while also fulfilling the HIQA requirements. Together VCare and HCI offer a unique solution

VCare Complete can assist organisations in reducing the time and physical burden of paper records with an intuitive electronic system.

Falls Prevention conference | Dublin

VCare and HCI had a great time at the Falls Prevention Conference at Royal Marine Hotel, Dun Laoghaire, Co. Dublin this month.

We hope you found both your visit to our stand and the falls prevention conference exciting and beneficial.

Eoin Cosgrove and Orla McMahon enjoyed showcasing the new VCare Observations application – VCare Any-ware, as well as our exciting new beacons.

Falls Prevention Conference | VCare Complete

VCare Complete goes mobile | VCare Anyware

Caring for your residents – wherever, whenever you need it. VCare Any-ware is a cost effective application build to meet the demands of the Aged Care Industry.

VCare Any-ware allows staff to view, update and create resident:

  • summary records
  • vitals
  • progress notes
  • measurements
  • assessments
  • observations
  • charts
  • histories

VCare Any-ware – giving you the tools so you can spend more time on the things that matter.

 

“VCare Any-ware is fantastic, and you can look at the same information as a staff member who is physically on site. This gives you the reassurance that if you are not comfortable with a particular Service Users measurements, you can look it up remotely. If there is an issue you can get your staff to do recordings on site, add them to VCare so that you can check the recordings and take immediate action if needed. We have saved a lot of time through VCare. We are more mobile and are no longer restricted by where the paper or supervising staff are. This means more support for front line staff who can remote access senior staff members who may be on the other side of the site or off-site completely.”

Tara Fraser Milne, Registered Nurse, Pukeko Blue

Click here to find out more about VCare Complete

Click here to find out more about Health Care Informed (HCI)

Click here to find out more about VCare Anyware

Click here to request a free demo of the complete VCare solution or VCare Any-ware –our mobile observation application.