Access over 500 policies and procedures for aged care facilities and retirement villages. Download and adapt resources aligned with current New Zealand standards and legislation.
Adaptable Templates
Customise documents to reflect your organisation’s services, roles and processes.
Support Consistency
Give staff a single source of truth for agreed practises and procedures.
Save Time & Money
Start with established documents instead of creating every policy and procedure from scratch.
Access the Library From Anywhere

Policies and Procedures Supporting Everyday Operations
Find practical documents to guide care delivery and support day-to-day service operations.
Care & Resident Wellbeing
Support consistent, person-centred care with clear guidance for your team.
Quality & Compliance
Access documents to support quality processes, audits and continuous improvement.
Health & Safety
Help staff follow agreed practices for workplace safety and infection prevention.
Staff & Workplace
Set out staff responsibilities and provide guidance for everyday workplace practises.
Service Operations
Give teams clear procedures to follow across the day-to-day running of your service.
A Resource Designed For Aged Care & Retirement
The VCare Policies & Procedures Library is an online resource for aged care facilities and retirement villages. All policies are available for download and can be edited to adapt to your organisation.
Over 500 Documents
Explore a broad collection of policies and procedures for aged care and retirement.
Aligned with NZ Requirements
All resources are aligned with current New Zealand standards and legislation.
Regular Updates
All policies and procedures are updated regularly to keep them relevant.
Explore More of VCare
See how VCare supports other areas of care, operations and oversight across your organisation.
VCare Browser Apps
Manage information online in real-time and keep your team all on the same page.
Information Management
See how VCare improves information management, document records and supports consistency across your organisation.
Security
View VCare’s comprehensive security portal and find out how your information is secured.
