VCare® is New Zealand’s leading software solution for Retirement Villages and Aged Care Facilities, designed to support every stage of a resident’s experience.
By streamlining care and support planning, VCare ensures accurate, best-practice documentation across the entire continuum of care.
Cost-effective, scalable, and accessible on desktop or mobile, VCare reduces reliance on paper records and boosts operational efficiency—so you can spend more time focusing on your residents.
VCare Policies and their educational resources have effectively addressed our major pain points. For small providers like us, who don’t have a dedicated team for policy setup, this support is invaluable, allowing us to focus on delivering quality care
“I would definitely recommend this to other facilities because you are having to hand type the information from InterRAI assessments into the care plan in VCare for example the outcome score and scale, ADLs, shortfalls, the score for cognition, everything. You are having to duplicate it in the care plan whereas now this is passed from the InterRAI assessment and its current, and valid and we are not relying on people to put everything in there. So, its pulling through most of it and then you’ve got 20% to do which is good.”
“So almost all the interRAI questions have been linked to our care plan in some way. So how it works, is that if you complete an interRAI assessment, we go into the assessments under the resident, we have the interRAI assessment there, we download it and once we do that it automatically creates a care plan for us under the care plan heading in VCare. “
“In terms of streamlining timing, especially with pre populating assessments, it makes it a lot easier, with the assessments we have prepopulated so when they go to do a report assessment, they only have to change a few bits rather than having to do a whole new assessment every time”
“From a management and IT perspective we were keen on the fact that VCare was New Zealand made, with New Zealand staff and was set up for the New Zealand way of doing things. Several of the other systems were from Australia or the UK, so they, therefore, had to adapt to the NZ perspective.”
“VCare ensures that you have accurate records, especially on the village side. It also allows one point of entry, whereas before we had a multitude of different systems.”
Unlock compliance success with VCare’s Policies and Procedures library, an exclusive free complementary service to all VCare users, empowering regulatory compliance.
With easy download and editing access, these documents will provide the foundation for operational excellence and quality patient care.
This comprehensive source marks a significant milestone, demonstrating our commitment to transparency, efficiency, and the well-being of your staff and residents.
VCare® is available via desktop, mobile and browsers. Browser and mobile applications mean users can access VCare from anywhere and at any time enabling better outcomes for your residents.
At VCare, we understand that confident, well-supported staff are essential to delivering quality care. That’s why we offer the VCare® Training Academy—completely complimentary with your VCare software. This online learning platform allows your team to access comprehensive training anytime, anywhere, and most importantly, at their own pace.
In addition to software training, the Training Academy also supports regulatory compliance through educational modules based on our suite of up-to-date policies and procedures. Whether onboarding new team members or developing existing staff, the Training Academy ensures your team feels supported every step of the way—building the knowledge and confidence they need to use VCare effectively across your facility.
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Transforming Retirement Village Management Through Data-Driven Decisions What if you could predict occupancy trends, streamline your sales pipeline, and understand resident needs—before they even arise? In today’s dynamic retirement living sector, village operators are facing growing complexity and rising expectations from residents, families, and regulators. As villages evolve, so must the systems behind them. Success…
How the VCare Training Academy and Policies & Procedures Work Together to Support Best Practice Care Empowering aged care and retirement village providers with integrated tools for compliance, education, and exceptional care. Meeting compliance requirements and delivering high-quality care go hand in hand — but managing both can feel overwhelming without the right systems in…
Why Digital Transformation matters for Retirement Villages The retirement village sector in New Zealand is experiencing unprecedented growth and change. Driven by demographic shifts, rising resident expectations, and increasingly complex operational and compliance requirements, retirement villages are facing new challenges — and new opportunities. For operators looking to stay ahead, digital transformation is no longer…
VCare’s Finance and Billing module offers a comprehensive solution designed to streamline financial processes, ultimately saving your facility both time and money. Here are five key ways this module can benefit your nursing home.
VCare: Proud Sponsors and Exhibitors at the RVA Conference 2025 We’re excited to announce that VCare will be attending the Retirement Village Association (RVA) Conference 2025 as both proud sponsors and exhibitors. Held from 16–18 June at The Star, Gold Coast, this premier industry event brings together leaders, innovators, and professionals from across the retirement…
