The admin, sales and marketing functionality within VCare® provides access to resident information promptly and efficiency, giving you more control and management over your facility, so nothing gets missed.

  • Prospect Management
  • Waiting Lists
  • Document Management
  • Holds

Prospect Management

VCare® gives staff the ability to track any type of contact with a resident prior to them moving into the facility including:

  • Appointments
  • Phone calls
  • Letters
  • Follow-ups

Waiting Lists

Prospective clients or current residents can be added to a waiting list for both retirement villages and residential care facilities alerting staff when space becomes available. Additional details which are visible to staff include:

  • Department
  • Date for commencement
  • VCare maintains a consistent record for each resident

Holds

When space becomes available, the waiting list can be used to find a suitable resident and a hold is placed on the unit or bed.

  • VCare® prevents staff from admitting a resident or creating a new contract until the hold is removed or expired
  • Once confirmed holds can be used to generate a contract or admission
  • Holds are visible on the occupancy screen allowing total visibility for staff

Document Management

VCare® provides the ability to merge data to Microsoft Word and Publisher documents, generate letters and attach electronic documents to a record providing a full history of the communication with that resident.

  • Ability to merge data to Microsoft Word or Publisher
  • Letters can be sent within VCare® and are linked to the resident’s record
  • Electronic documents can be imported into VCare®
  • Ability to produce disclosure documents as required

We understand your facility

VCare is 100% NZ owned and operated, and is specifically designed for the NZ market

Contact us today for a free demo of VCare