VCare Main Functions

Below are the main functions that the VCare solution can manage within your aged care facility.

Prospects & Marketing

The initial contact with residents often occurs months if not years before they move into your facility. VCare offers comprehensive Customer Relationship Management features allowing you to manage both marketing and sales activities.

VCare's Prospects & Marketing module contains the following components:

Documents

VCare's Document Handling allows data stored with the VCare system to be easily exported and merged to Microsoft Word and Microsoft Publisher documents.

Prospective Residents

VCare gives staff the ability to track any type of contact they have with a resident prior to them moving into the facility, giving staff the ability to track appointments, phone calls and letters, ensuring follow ups to potential residents are performed.

Sales & Marketing

VCare allows staff to record details relating to how a resident heard about your facility, as well as previous addresses to identify geographic segments. Combined with sales activity data, VCare allows for the tracking of marketing campaigns and more.