Below are the main functions that the VCare solution can manage within your aged care facility.
Many events that occur in a rest home or retirement village need to be recorded. These include any complaints, compliments, falls and infections. VCare allows all these events (and many others) to be logged and provides a framework allowing specific information relating to each type of incident to be recorded.
When the event is recorded, a check list of tasks is created prompting staff to follow the recommended course of action. Each task is linked to a role ensuring only relevant tasks appear on each staff’s task list. As each task is completed, VCare logs both the staff member who completes the task and the date and time.
Each event can also be linked to one or more people, admissions or unit contracts In addition, a list of all unresolved events is available allowing staff to quickly access those events that still require additional work.
All information recorded is available for reports and can be extracted to Microsoft Excel for additional analysis.